A fun mix of CPR and First Aid topics and the semi-interesting adventures of a CPR & First Aid Instructor, mom of 4 and community volunteer.
The winning CPR meme
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Several months ago I entered a meme contest.... and I won! I had several entries and I realized today I never posted all of them or my winning entry. So here it is.
A few weeks ago I was told in an email that I didn't know the difference between customer service provided by a service provider and customer service provided by a store clerk. It wasn't suggested in a nice manner so it's something I've been mulling off and on for a few weeks. I knew I would blog about it, but wanted to make sure I wasn't reacting to the tone of the email. I guess for me there really isn't a difference. As a service provider (my courses) I do my best to meet the needs of my clients. I can't tell you how good it makes me feel to receive positive reviews on the evaluation forms I use at the end of my classes. I also greatly appreciate anyone who provides a good service for me. It doesn't matter to me if you are a clerk in a store, the person bagging my groceries, the customer service associate on the phone or someone I've hired to perform a job or task. I'm quick to thank them for a good job. If I get one of those stor
Previously I've written about Online CPR courses. They're easy to take, convenient and affordable. My earlier post was about the Online American Heart Association Courses. There has been confusion about them in the past and some clinical providers didn't realize that the online portion was only Part 1 of the course. There is also a Part 2 (or Part 3) which involves a practical skills component. Overall if you follow the guidelines, complete all the required parts, and successfully pass any online or practical tests you will receive your certification. However you have to be rather careful about which online courses you take. Recently I had a nursing educator unfortunately get scammed by an online site promising her a card, which she was able to print her own card at the end of the online course. However the large Red Flag for me was when she called me to schedule a practical exam and then told me she was able to print her own card, AHA programs do not allow participants to
Do you want to take a course online? It's easy, convenient to schedule, and affordable! However there is a lot of confusion over online CPR and First Aid courses. All American Heart Association courses have a practical skills component to them. The online course alone will not lead to certification or issuance of an American Heart Association CPR or First Aid Card . This is in bold because it is important. In fact since this is confusing I'll even repeat it, the online course alone will not lead to certification or issuance of an American Heart Association CPR or First Aid Card . Be wary of online programs that do not offer a practical skills component to the course. Think of it like getting your driver's license. If you took an online course, studied the book, passed the test and received your license, would you really know how to drive a car? The same can be applied to CPR or First Aid. If all you did was read the book and take an online exam, would you be able to suc
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