Sprint is not my friend today
This is what I typed in the 'how was your interaction with us today' box: I went online to upgrade my phone. Somehow the phone I was looking at got put in a 'saved cart', that I am unable to access. It asks for my email, I put in the email on our account (my husband's) and it tells me it is invalid. :( I had to call - first call went to call center that NO ONE was on the line. I could hear the background noise of the call center, but no person. So I hung up and called again for customer service, who transferred me to the call center. Maybe I'm tired, but I had a hard time understanding him. Order placed (took forever), and then I ask... how do I access or clear this saved cart? He transfers me. I'm on hold with overmodualated music (you really should fix that, it's obnoxious). So now I'm on hold, typing this and I look at my phone and realize I've been on the phone for 40 minutes to place an order and wait for customer ...